360º Compliance Solutions

Central to your business and ours is staying current with industry compliance regulations. Ask our Compliance Management team how we maintain the highest levels of industry compliance and you will find unparalleled expertise and cutting-edge technology. This ensures your customers and accounts are handled properly, that you are up-to-date with industry regulations.

When the Safety
and Security
of Your Data
Matters

Our dedicated Compliance Management team is solely focused on providing you with the highest levels of security and regulatory compliance. Trust that your data is safe, protected and confidential. Our comprehensive focus on compliance includes:

Trust Built Through the Highest Levels of Compliance

Blueprint Quality Management System

Since 2004 BC Services has been certified through ACA International. This certification provides us with the backbone of our compliance management system. This allows us to stay up to date with the ever-changing regulations from the CFPB down to state regulations in a controlled manner. Blue Print Quality Management System provides our clients the extra trust that we are adhering to the most stringent accounts receivable industry standards.

Compliance Management Technology

BC Services uses state-of-the art technology to ensure compliance including:

Speech analytics
Call recording & call monitoring
Dedicated compliance management staff
Consumer compliance tracking software
Employee training software

Proactive Compliance Training

Is your staff challenged to stay current with ever-changing industry regulations that impact your accounts receivable process? We offer compliance training and education services for our clients that keep you up-to-date on regulatory changes and how they affect your business. Please contact us if your organization needs assistance maintaining compliance in your highly regulated industry.

Protecting Your
Customers, Your Data
and Your Reputation

Robust Compliance Management System

Our compliance management system includes consistent evaluation of policies, continual monitoring of calls and internal audits. This also includes yearly compliance and security training for the entire staff. Throughout our organization we maintain an information security policy that is compliant with the FACT Act, GLBA, HIPAA and the HITECH ACT.

Serving on Legislative Committees

At BC Services we value being active members of the industry, and are engaged in conversations at the state and federal level that directly impact the accounts receivable sector. This allows our clients to have representation where it matters most. We work to influence law and policy and act as your advocates with key policy makers.

Continual
Case Review

Would you benefit from constant updates on changing compliance and regulations specific to your industry? 2020 and 2021 were unprecedented years that have created a myriad of new regulations in all industry sectors. By constantly reviewing current case law and legislation, we are proactively informing our clients of regulatory changes as they happen.

Providing Essential
Data Security

In a world where sensitive personal information is continuously under threat from cyber attacks, it is imperative that data security is a primary priority for every business despite its size or industry. We are proud to have both the Compliance team and the technology to enable the highest levels of data security in the industry.

IRS Publication 1075

We provide the highest level of government data security compliance, protecting Federal Tax Information (FTI) with strict procedures including prioritizing the control of datacenter activities.

PCI Level 1

We maintain the highest level of PCI DSS data security standards, designed for merchants with over six million transactions a year across all channels. With this certification, we are required to undergo annual, third-party audits to verify compliance and an annual network scan.

Soc 2 Type 2

We are committed to safeguarding customer data and maintaining strong internal controls and are certified in the SOC 2 Type 2 framework developed by the American Institute of Certified Public Accountants (AICPA) to assess and report on the security, availability, processing integrity, confidentiality, and privacy of customer data in service organizations.

ISO 27002

We have invested in this globally recognized standard for information security management which provides a comprehensive framework for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).

360º Compliance Solutions

When the Safety
and Security
of Your Data
Matters